Our services are available 24/7 – 365 days a year. One call does it all… 01652 688259
gallows-wood-roadside-recovery-and-breakdown-rescue
gw-arrow-white

How we’re responding to coronavirus

We’re still here for you and have been fully operational throughout the lockdown. We continued to provide 24-hour rescue, recovery and accident repair services to our customers during this period. We also provided support to the remarkable key workers and delivery drivers who all made such a huge contribution to the nation during lockdown

Gallows Wood Recovery always has the safety of its customers and our employees at the forefront of everything we do. We closely followed the advice of the government and carried out risk assessments to ensure safe work processes. We have implemented additional safety measures at the roadside and also at our site and within our workshops and offices, to protect against the spread of the virus.

The following are just some of the new safety measures we have implemented.

Risk assessments made and safe systems of work implemented for office staff

  • Social distancing
  • Hand washing and sanitising, provision of gloves, sanitiser and face coverings
  • Increased Office cleaning and sanitising routines
  • Control entry to site customers, visitors and deliveries with callers required to wear a face covering to gain entry.
  • Provision of sanitiser provided in the reception area
  • Not exchanging signatures
  • Glass screen provided between callers and office staff

Risk assessments made and safe systems of work implemented for workshop and site staff

  • Social distancing
  • Hand washing and sanitising, provision of gloves, sanitiser and face coverings
  • Limit entry to customer vehicles
  • Risk assessments made and safe systems of work implemented for recovery technicians
  • Social distancing
  • Hand washing and sanitising, provision of gloves, sanitiser and face coverings. Frequent changing of gloves with waste bags provided for disposal
  • Not requiring the customer to sign the PDA

Transporting passengers

Initially customers were excluded from the recovery vehicle as social distancing could not be maintained. Where possible customers were transported in their own vehicles on the bed of a recovery vehicle or where they we not happy with this they either made their own arrangements or where possible arrangements were made to transport them by taxi.

Currently we are carrying limited number of passengers where strict criteria can be met. i.e. Social distancing, wearing of face coverings and hand sanitising before entry to the vehicle.

We thank everyone for the co-operation during these difficult times

Customer safety is our priority

Our mission is to continue to offer our full rescue, recovery and repair services to our customers with safety continuing be a key priority as we move forward.

As a professional vehicle breakdown and recovery operator Gallows Wood Recovery is committed to offering the highest levels of professionalism. Our mission is to continue to offer full rescue, recovery and repair services to our customers, with safety continuing be a key priority.